// Level 3
God Mode
In production, the best test cases come from real mistakes. A trace — the agent’s flight recorder — shows where a run went wrong. Each failure becomes a new eval, the agent improves, and the loop goes round again.
// Demo 4 · Read the Trace
Read the trace
A refund went to the wrong customer. Step through what the agent did, find the step where it first went wrong, then decide what to change.
Illustrative example — not real data
The task
A customer writes: “Please refund order #4417, it arrived broken. — Dana Lee”
What happened
The agent refunded the wrong order. A different customer, Dana Park, got the money back.
Read the trace, then choose the step where the run first went wrong.
// Demo 5 · The Flywheel
The improvement flywheel
Run, trace, find failures, turn them into evals, improve — then run again. Choose a step to see what happens there and where people stay in charge.
Illustrative example — not real data
Step 1 of 5
Run
- Simple words
- The agent does real work for real users.
- Analogy
- Game day.
- Example
- The support agent answers today’s refund requests.